Bg997 Privacy Policy — Your data is our responsibility

Bg997 (bg997.win) is one of Bangladesh's most trusted online gaming platforms. We take our members' privacy very seriously. This Privacy Policy explains how bg997 collects, stores, and uses your personal information.

By using the bg997 website or mobile app, you are considered to have accepted this Privacy Policy. Please take a moment to read it carefully.

This Privacy Policy applies alongside our Terms & Conditions and Responsible Gaming Policy. bg997 may update this policy at any time, and members will be notified of any significant changes.

Bg997 collects only the minimum information necessary to provide our services. The types of information we collect are detailed below:

Beyond the information listed above, bg997 does not collect any sensitive personal data such as religious identity, political views, or health information.

Bg997 uses the information we collect solely for specific purposes. We never misuse your data. The primary purposes are:

• For creating, managing, and securing your account.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers (with your consent).
• To prevent fraud, money laundering, and other illegal activities.
• To fulfill legal obligations and meet the requirements of regulatory bodies.
• For analytical purposes to improve service quality and develop new features.
• For providing customer support and resolving complaints.

Cookies and similar technologies are used on the bg997 website and mobile app. Cookies are small text files stored on your device that help improve your browsing experience.

Bg997 uses three main types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and site security. Disabling them may prevent the site from functioning properly.
• Functional Cookies: These cookies are used to remember your preferred language, layout, and other settings.
• Analytics Cookies: These cookies are used to analyze site usage and improve our services. They do not identify you personally.

You can control or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

Bg997 never sells your personal information to third parties. However, in limited circumstances, certain information may be shared:

• Payment Provider: Necessary information is shared with payment partners such as Mobile Banking, Nagad, Rocket, and banks to process transactions.
• Game Providers: Limited data may be shared with relevant providers for the operation of licensed games.
• Legal Authorities: bg997 is required to provide information in response to valid court orders or directives from regulatory authorities.
• Security Partner: Limited technical information may be shared with trusted security partners to prevent fraud and cyberattacks.

As a bg997 member, you have several important rights regarding your personal information. Under this Privacy Policy, you are entitled to:

• Right to Access Your Data: You can request at any time to see what information bg997 holds about you.
• Right to Correction: You can request corrections to any inaccurate information in your account.
• Right to Erasure: You may request deletion of your personal data under applicable conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
• Marketing Opt-Out: You may opt out of promotional emails or messages at any time.

To exercise any of these rights, contact the bg997 support team. We typically process requests within 30 business days.

Bg997 uses industry-leading security technologies and practices to keep your personal information safe. The key components of our security framework are:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored on our servers is protected with AES-256 encryption.
• Account security is enforced through a two-factor authentication (2FA) system.
• A 24/7 security monitoring team keeps watch for suspicious activity.
• Regular security audits and penetration testing are conducted.
• Payment information is handled in accordance with PCI DSS standards.

However, no internet-based service can guarantee absolute security. We strongly recommend taking your own precautions — such as using a strong password and never sharing your login credentials with anyone.

Bg997 is strictly an adults-only (18+) platform. We do not knowingly collect any information from anyone under the age of 18.

• Age verification is carried out at the point of registration.
• Additional identity verification documents may be requested if there is any cause for suspicion.
• If it is found that anyone under the age of 18 has registered, their account will be closed immediately.
• All data associated with that account is deleted as quickly as possible.

Bg997 may update this Privacy Policy from time to time. Changes may be made due to business needs, legal requirements, or technological developments.

• Members will be notified by email or via an on-site notice prior to any significant changes.
• The effective date of any revised policy will be clearly stated at the top of this page.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
• Previous versions will be archived and made available upon request.

For any questions, complaints, or data-related requests regarding this Privacy Policy, contact bg997's dedicated support team. We typically respond within 24 to 48 hours.

• Email: [email protected] (for general inquiries)
• Live Chat: Available on-site 24/7
• Data Protection Requests: [email protected]

We take all privacy complaints seriously and work to resolve them as quickly as possible. bg997 believes that transparency and trust are the foundations of a successful platform.